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Player Claims That Payment Has Been Delayed
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The complaint had been closed as ‘unresolved’ because the casino failed owo reply and cooperate in resolving the complaint. There had been w istocie progress even two weeks after the casino państwa notified about the player’s complaint. Unfortunately, the casino voided his balance apart from the original deposit and suspended his account with the explanation that he had a duplicate account. Since they used each other’s devices and payment methods several times, we had jest to reject the complaint.
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- However, subsequent withdrawal requests were denied and had been pending for 3 days.
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- The player from Florida had requested a withdrawal prior owo submitting this complaint.
The player from Portugal is dissatisfied with the withdrawal process. The player later confirmed that the withdrawal państwa processed successfully, therefore we marked this complaint as resolved. When he tried to use it a month later, the casino informed him that the nadprogram has expired. We decided owo reject this complaint because we couldn’t force the casino jest to return an expired bonus and the player had more than enough time jest to play with it. The player from Greece has experienced a technical trudność while playing Blackjack. The player from Australia has experienced a technical problem while playing auto Roulette.
- Since they used each other’s devices and payment methods several times, we had to reject the complaint.
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The complaint was resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our system and appreciated the player’s cooperation. The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay.
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The player has deposited money into her account, but the funds seem to be lost. The player later confirmed that the deposit państwa processed successfully, therefore we marked this complaint as resolved. The player from Canada believed his winnings were seized incorrectly. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply. The player claimed the casino miscalculated winnings and refused jest to credit $4656.
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